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Tier resolution matched a subscription's price ID against the configured stripe_price_monthly/stripe_price_yearly, which inverts what a price change is supposed to do. Stripe prices are immutable, so changing what a tier costs means creating a new price, and Stripe never migrates existing subscribers off the old one. Updating the config to the new price IDs therefore un-tiers precisely the subscribers a price change is meant to leave alone. They did not even drop cleanly to free. An unresolved tier logs a warning, returns nil, and the event is recorded in stripe_processed_events -- so Stripe answers 200, never redelivers, and a later dashboard Resend is swallowed by the idempotency check. Reproduced against the sandbox: a subscription on a price the config does not list granted nothing, and the event could not be replayed afterwards. A tier has one product and many prices over its life, so the product is the durable key for an entitlement. Tiers gain a stripe_product field, and resolution tries the product first, falling back to the price IDs so configs without it keep working unchanged. Checkout still keys on price -- that direction has to name a specific price to charge. Verified live: a subscription on a price created outside the config, under the Pro product, resolved to tierName=Pro tierRank=2 and landed on the hold. The same shape with an unknown product produced the silent no-op before. Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01VwxF2N3HuZ8xSkx6nkirgB