diff --git a/docs/troubleshooting.md b/docs/troubleshooting.md
index ff2be30ea..18df6fa10 100644
--- a/docs/troubleshooting.md
+++ b/docs/troubleshooting.md
@@ -62,6 +62,11 @@ Here are some things to verify if you receive `SignatureDoesNotMatch` errors:
   * Make sure your S3-compatible layer is using [signature version 4][5] (such as Ceph RADOS v12.2.7)
   * For Ceph, try using a native Ceph account for credentials instead of external providers such as OpenStack Keystone
 
+## Velero (or a pod it was backing up) restarted during a backup and the backup is stuck InProgress
+
+Velero cannot currently resume backups that were interrupted. Backups stuck in the `InProgress` phase can be deleted with `kubectl delete backup <name> -n <velero-namespace>`.
+Backups in the `InProgress` phase have not uploaded any files to object storage.
+
 
 [1]: debugging-restores.md
 [2]: debugging-install.md