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44 lines
1.9 KiB
Markdown
44 lines
1.9 KiB
Markdown
# Troubleshooting
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These tips can help you troubleshoot known issues. If they don't help, you can [file an issue][4], or talk to us on the [#ark-dr channel][25] on the Kubernetes Slack server.
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In `ark` version >= `0.1.0`, you can use the `ark bug` command to open a [Github issue][4] by launching a browser window with some prepopulated values. Values included are OS, CPU architecture, `kubectl` client and server versions (if available) and the `ark` client version. This information isn't submitted to Github until you click the `Submit new issue` button in the Github UI, so feel free to add, remove or update whatever information you like.
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Some general commands for troubleshooting that may be helpful:
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* `ark backup describe <backupName>` - describe the details of a backup
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* `ark backup logs <backupName>` - fetch the logs for this specific backup. Useful for viewing failures and warnings, including resources that could not be backed up.
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* `ark restore describe <restoreName>` - describe the details of a restore
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* `ark restore logs <restoreName>` - fetch the logs for this specific restore. Useful for viewing failures and warnings, including resources that could not be restored.
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* `kubectl logs deployment/ark -n heptio-ark` - fetch the logs of the Ark server pod. This provides the output of the Ark server processes.
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## Getting ark debug logs
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You can increase the verbosity of the Ark server by editing your Ark deployment to look like this:
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```
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kubectl edit deployment/ark -n heptio-ark
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...
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containers:
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- name: ark
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image: gcr.io/heptio-images/ark:latest
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command:
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- /ark
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args:
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- server
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- --log-level # Add this line
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- debug # Add this line
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...
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```
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* [Debug installation/setup issues][2]
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* [Debug restores][1]
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[1]: debugging-restores.md
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[2]: debugging-install.md
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[4]: https://github.com/heptio/ark/issues
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[25]: https://kubernetes.slack.com/messages/ark-dr
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